Click below to test your system.

Test Flash Player

If you are able to view and hear the demonstration video, your machine is properly configured.

If you encounter complications, please review the System Requirements and the Frequently Asked Questions.

To ensure the best experience in viewing this Web based training demonstration, it is imperative that you test your computer system for the following required components.

1. Internet connection with a 56K modem or higher.

2. A functioning sound card and speakers or headphones so you can hear the audio portions of the demonstration.

3. Macromedia Flash Player®

4. Presentations are best veiwed with a screen resolution set to 1024X768.

Important note: Consult with local agency IT staff before installing these components.

Download Flash Player® now:
Web based Training Demonstrations are available in Adobe Acrobat® PDF format. Download the latest version of the Acrobat Reader® at"

Acrobat Reader®
Web based Training support materials are available in Adobe Acrobat® PDF format. Download the latest version of the Acrobat Reader® at"

1. Consult with your Information Technology (IT) department

2. Call the CHTC. The CHTC can be reached in Chicago at 312.326.4701 or in Springfield at 217.753.3838, 8:30 a.m. to 5:00 p.m., Monday through Friday.